A Company will have one or more Devices. Each Device will have one or more Backups Jobs. Each Job will have one or more Logs.

Company

Assuming that you have a CleverFox Backup account, then the Company is you. The company is also where you access the Billing Portal to view statements and update your payment method.

• Only an Account Owner can modify the Company Information or access the Billing Portal.

User

Are the people that can access your CleverFox Backup account.

• Only an Account Owner can add or delete users.

Subscription

Is the backup plan that you are currently signed up for.

• A plan can be changed or canceled anytime.
• Modifications can take effect immediately or at the next billing cycle.
• Cancellations only take effect at the next billing cycle.
• Only an Account Owner can cancel or change a plan.

Device

Are the PCs that will be backed up.

• Use the Download Agent button to download and install the CleverFox Backup Agent.

Job

Is how you schedule a backup.

• Every Job can have one or more items (i.e. Folders, Databases) that need to be backed up.
• Every job has a schedule (Daily, Weekly, Monthly, or One Time) when it should be performed.
• Every job has a retention policy that is used to automatically delete old backups.

Log

Is the history of every backup job.

• View when the Job started, when it completed, and the results (Failed, Missed, or Completed).
• View what was backed up, the total number of files, and the total size of all files.
• Has links for downloading the backup.

CleverFox Backup Agent

Is a Windows Service that is installed on each Device. The CleverFox Backup Agent runs completely in the background, regardless if the user has logged on the PC.

• Automatically updates itself when a new version is released.
• Requires Microsoft VC++ 2010 and Microsoft .NET Framework 4.0.
• Can be installed on any hardware that runs Windows XP SP3 (or newer) or Windows Server 2003 SP2 (or newer).